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Review Date 24/08/2012 By www.108engineering.com
วันนี้ผมขอแนะนำ Application ที่ใช้ AC Servo Motor อีกตัวครับครับ AC Servo Motor เป็นอุปกรณ์ที่นิยมใข้ในการขับเคลื่อนมากมาย อย่างแพร่หลาย ด้วยคุณสมบัติที่สามารถควบคุมตำแหน่งของ ตัวเองได้อย่างแม่นยำ แตเจ้า AC Servo Motor เอง ยังมีอีก 1 Mode ก็คือ Torque Mode ซึ่งสามารถที่จะควบคุมแรงบิตของตัวเองได้ ดังนั้น ได้มีหลาย ๆ บริษัทพัฒนาผลิตภัณฑ์ ของตัวเองขึ้นมาก เป็ลลักษระของการ ควบคุม แรงบิต เช่น Servo Press (ควบคุมแรงกด ด้วย Servo Motor) และอีกหนึ่งตัวที่นิยมนำมาใช้งานในการขัน สกรู หรือ โบล ก็คือ AC Servo Nut Runner
AC Servo Nut Runner เป็นอุปกรณ์ที่นิยมนำมาขัน Bolt หรือ Screw หรือ Nut เพื่อควบคุมแรงในการขัน ให้สามารถที่จะรับประกันคุณภาพได้ว่า ไม่มีการขัน แน่นในทุก ๆ ครั้งของการขัน ด้วยค่าที่ เท่า ๆ กัน และได้พัฒนาให้สามารถ บันทึกค่าต่าง ๆ ได้ เพื่อ รองรับการตรวจสอบกลับ ถึงคุณภาพ สร้างความมั่นใจให้กับระบบการผลิต และลูกค้า
นอกจากนี้ ทางบริษัทผู้ผลิต AC Servo Nut Runner ยังได้ ศึกษาเกี่ยวกับพฤติกรรม ของแนวแรง การคลายตัว ปัญหา การขันที่ผลิดรูปแบบ ปีนเกลียว ขันไม่สุด ขันแล้วคลาย อะไรต่าง ๆ อีกมากมายซึ่งผู้ผลิต ก็ได้ออกแบบให้สามารถที่จะตรวจจับได้ มี Step ในการขัน ที่หลาย ขั้นตอนขึ้นไม่เหมือน กับการใช้คนขัน และมีการ ควบคุมการขัน หลาย ๆ ตัวพร้อมกัน ให้มีความสัมพันธ์กันได้ อีกตัวทีสำคัญคือ Angle เป็นลักษระของการควบคุม องศาของการขัน หลังจากที่ การขันได้ ค่า Torque ที่ต้องการแล้ว ต้องขั้น เลยไปอีกกี่องศา ซึ่งสามารถที่จะกำหนดได้ เหมือนกับการขันของคนที่บอกว่า ขันพอตึงมือ (แล้วตึงมือยังไงจารย์ ^_^")
ชื่อผลิตภัณฑ์ AC Servo Nut Runner
ยี่ห้อ ESTIC
คุณสมบัติ
- Compact unit design based on the idea of space-saving installation
- Incorporates a 32-bit CPU for increased internal processing speed
- Self-Diagnosis function which prevents fastening errors
- Applicable to various types of fieldbus (DeviceNet, Profibus-DP)
- Front-concentrated wiring with due consideration of speedy maintenance
- Excellent user interface having high operation ability
- Available to a wide range of fastening methods such as torque, angle and yield methods
รูปสินค้า
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ดูสินค้าของเรา ติดต่อ 080-2726622 เรียกเรา 108engineering เราจะดีใจมากครับ ^_^"
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1,000 miles from North Pole... as race for Arctic minerals heats up
By WILL STEWART FOR MAILONLINE
Updated: 15:44 GMT, 24 October 2011
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Russia is to build an ultra-modern city on a frozen island deep inside the Arctic Circle - in the Kremlin's latest move to back its claim to
vast oil and gas reserves under the polar ice cap.
Named Umka, after a popular Soviet polar bear
cub cartoon hero, the initial 5,000 residents will live under a vast
dome to protect themselves from temperatures
sinking below minus 30C in winter.
'This city will be of strategic importance as Russia's northern outpost,' said architect Valery Rzhevskiy who has shown its modernistic designs to an approving Vladimir
Putin.
Extraordinary: The city will cost up to ฃ4 billion and be built on the remote island of Kotelniy, in the Novosibirsk archipelago,
some 1,000 miles from the North Pole
Vast: The Umka designs are based on the International Space Station but in comparison is much larger - one mile long
and 800 yards wide
Sources say it is likely to house soldiers, border guards and
secret service officers, as well as scientists and
explorers, as Moscow gets serious about claiming Arctic mineral riches.
All will enjoy a luxury lifestyle in the cocoon with its own specially regulated temperate
climate - including many facilities to make inhabitants of other cities envious.
'We aim to have scientific laboratories, houses, but also parks
with attractions, an Aqua complex, hotels and a cathedral.
Naturally there will be schools, kindergartens, recreation zones, a hospital,
and sport facilities are planned, too,' said
Rzhevskiy.
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'We want people who will be living and working here not to realise they are in some closed space
with an aggressive Arctic climate outside.'
The extraordinary venture - nicknamed 'wonder city' - will be built at a cost of up to ฃ4 billion on the remote island of
Kotelniy, in the Novosibirsk archipelago , some 1,000 miles from the North Pole,
closer than any other Russian city.
Strong winds make it one of the most inhospitable places on the planet,
and even in summer it barely climbs over freezing point.
Bleak: Strong winds make the area one of the most inhospitable places on the planet, and even in summer it
barely climbs over freezing point
The Umka designs are based on the International Space Station, but it is vast by
comparison - just short of one mile long and 800 yards wide.
'So far it's the only project in the world with an artificial climate and integral
life support - just like on the space station.
Not only is it a new word in architecture, but in human living
too. We have used aero and space technologies while creating
it.'
'So far it's the only project in the world with an artificial
climate and integral life support - just like on the space station. Not only is it
a new word in architecture, but in human living too.
We have used aero and space technologies while creating it.'
- Valery Rzhevskiy, architect
Electricity will be supplied by a floating nuclear power station. Food wise,
it will be totally self-sufficient with fish and poultry farms, greenhouses,
a wheat processing factory and bakeries.
'There will not be any rubbish at all, as the city will have two factories converting all kinds into ashes.'
It will house workers for local mines and oil platforms which should pay the
costs of the development, it is claimed.
'This project is designed to work on any surface, even on the Moon if needed,' said Rzhevskiy, one of Russia's top architects.
The ice city plans - currently with no fixed timetable for opening -
comes as all countries with territory touching Arctic waters are gearing up to make competing demands to the United Nations over underwater mineral exploitation rights.
Western countries were stung when in 2007 Russian polar explorer Artur Chilingarov placed his country's
flag in the Arctic seabed in 2007.
'We must prove the north pole is an extension of the Russian land mass,' he said at the time.
A Canadian think tank this year even warned that 'an arms race
maybe beginning', expressing concerns at the risk of conflict.
The U.S., Canada, Norway and Russia have all boosted their naval presence in Arctic waters amid warnings of a Cold War that could literally be cold - except perhaps at Umka.
Russia
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x-Joe Biden, Dem 80,117,438 - 51 percent
Donald Trump, GOP 73,923,470 - 47 percent
Jo Jorgensen, Lib 1,856,388 - 1 percent
Howie Hawkins, Grn 392,158 - 0 percent
Roque De La Fuente, ALP 87,835 - 0 percent
Gloria La Riva, PSL 83,816 - 0 percent
Kanye West, Ind 66,281 - 0 percent
Don Blankenship, CST 59,888 - 0 percent
Brock Pierce, PEC 46,970 - 0 percent
Brian Carroll, ASP 23,594 - 0 percent
None of these candidates, NPD 14,079 - 0 percent
Alyson Kennedy, SWP 6,775 - 0 percent
Bill Hammons, Uty 6,647 - 0 percent
Jerome Segal, BdR 5,949 - 0 percent
Dario Hunter, Prg 5,366 - 0 percent
Jade Simmons, Oth 5,280 - 0 percent
Phil Collins, Ind 4,834 - 0 percent
Joe McHugh, Una 2,843 - 0 percent
Jesse Ventura, Grn 2,664 - 0 percent
Mark Charles, Una 2,011 - 0 percent
Sheila Tittle, CST 1,806 - 0 percent
C.L. Gammon, Ind 1,475 - 0 percent
J.R. Myers, Oth 1,372 - 0 percent
H. Brooke Paige, Ind 1,175 - 0 percent
President Boddie, Oth 1,125 - 0 percent
Christopher LaFontaine, Ind 856 - 0 percent
Kyle Kopitke, IAP 815 - 0 percent
Tom Hoefling, Oth 668 - 0 percent
Ricki King, Oth 546 - 0 percent
Princess Jacob-Fambro, Una 495 - 0 percent
Blake Huber, AVP 409 - 0 percent
Richard Duncan, Ind 213 - 0 percent
Joseph Kishore, SEP 196 - 0 percent
Jordan Scott, Una 175 - 0 percent
Gary Swing, Oth 141 - 0 percent
Keith McCormic, Oth 126 - 0 percent
Zachary Scalf, Ind 29 - 0 percent
post a 126-122 victory over the visiting
Dallas Mavericks on Saturday night.
Deandre Ayton contributed 21 points and 16 rebounds and Deni Avdija recorded 21 points, five assists and five rebounds as
Portland won its second straight game. Scoot Henderson had 19 points, six assists and five steals off the bench and
Jerami Grant had 14 points and eight boards for the
Trail Blazers.
Kyrie Irving scored 20 of his season-high 46 points in the final quarter for Dallas, which played without
star Luka Doncic for the second straight night and fell to 7-3 without his services this season. Doncic will miss at least one month due
to a left calf strain sustained on Christmas Day.
Spencer Dinwiddie had 17 points and eight rebounds, Daniel Gafford added 15 points and nine boards and Quentin Grimes scored
15 points off the bench for the Mavericks. Klay Thompson scored 12 points and reserve Jaden Hardy had 11.
In addition to Doncic, the Mavericks played without
Dereck Lively II (hip), P.J. Washington (suspension) and Naji Marshall
(suspension).
Trail Blazers coach Chauncey Billups missed his second straight game due to his grandmother's
death. Nate Bjorkgren served as acting coach for the second
consecutive time.
Portland led 97-82 entering the fourth quarter, but Irving
got hot and scored 13 points in the first 3:28 of the
frame as the Mavericks pulled within 102-97.
Later in the quarter, Simons drove for a layup to give the Trail Blazers an eight-point lead with 1:30 to go.
Irving was called for an offensive foul on the other
end with 1:21 remaining as Dallas tentatively lost momentum.
But Dinwiddie's 3-pointer with 32 seconds left brought the
Mavericks within 124-119.
Ayton split two free throws with 30.5 seconds to play to make it a
six-point margin and then stole the ball from Thompson on the other end.
Avdija was fouled with 16 seconds left and split two free throws to make it a three-possession game before Portland closed the contest
out.
Portland shot 50 percent from the field, going 11 of 26 from 3-point range.
The Trail Blazers owned a 50-40 rebounding advantage.
The Mavericks made 48.3 percent of their shots overall and were 15
of 38 from behind the arc.
Portland opened up a 34-16 lead on Henderson's basket with
2:11 left in the first quarter. The Trail Blazers led 36-25 entering the second quarter and 69-59 at halftime despite Irving's 24 first-half points.
Portland's lead topped out at 21 when Henderson's layup made it 93-72 with 2:
35 left in the third period.
--Field Level Media
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money had been emptied from their accounts by a
computer glitch.
Supermarket trolleys full of food were abandoned, mothers were unable to buy milk for babies and motorists could not
purchase fuel as the error also left Britain's shoppers high and dry last night.
On the biggest online shopping day of the year, customers of the Royal
Bank of Scotland (RBS) Group, which includes NatWest and Ulster Bank, were left unable to use
their debit or credit cards.
Problem: A computer glitch at NatWest left customers unable to
use their cards or make online purchases
Chief executive Ross McEwann insisted the bank was now investing heavily in building IT systems that its customers
'can rely on', adding that he was 'sorry for the inconvenience we caused'.
On the first working day of the month and just three weeks before Christmas,
some customers found their wages had gone missing and they
had gone overdrawn as direct debits went out.
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The problem - which lasted for around three hours between 6.30pm and 9.30pm yesterday -
also affected use of the bank's cash machines, smartphone apps
and websites, on 'Cyber Monday'.
Other customers logged on to find they were overdrawn - when there should have been funds available in their accounts, but the bank said this had only happened to a small number
of people.
Shocked: RBS customer Rachael Horrocks, 24, pictured at her workplace in Berkshire,
found her account value was negative today, despite her
having 'a reasonable amount of funds in there yesterday'
Mr McEwann said: ‘Last night's systems failure was unacceptable.
CUSTOMERS COMPLAIN AT SPEED OF RBS RESPONSE ON TWITTER
Customers complained that it took RBS and NatWest at
least one hour to alert customers to the problem via Twitter.
Once the details were made public, the banks were met with a tidal
wave of frustration and anger from people stranded without money or turned away from tills.
Many people complained direct to the Help Twitter feeds of NatWest and RBS.
Andy Neillans said: ‘Can't believe it took so long to get an announcement out.
Looks like issues for last one hour plus, and this is the first info.'
And Samuel Cramer wrote: ‘I'm stuck - unable to either go home or go where I'm meant to be
going, so hurry up with it. Switching banks first chance I get.'
‘Yesterday was a busy shopping day and far too many of our customers
were let down, unable to make purchases and withdraw cash.
For decades, RBS failed to invest properly in its systems.
'We need to put our customers' needs at the centre of all we do.
It will take time, but we are investing heavily in building IT systems our customers can rely on.
I'm sorry for the inconvenience we caused our customers.
We know we have to do better.
‘I will be outlining plans in the New Year for making RBS the bank that our customers and the UK need it to be.
This will include an outline of where we intend to invest for the future.'
As well as anger among internet users, people complained about being caught up in long queues at supermarkets and petrol stations as those affected struggled to find alternative payment methods.
The bank has apologised to customers across the country who were
hit by the problem. Reports of cards being declined began at 6.30pm -
when many people go online to buy groceries after
work.
Not in use: A mother and baby pass an out-of-order NatWest
cashpoint in the town of Olney, Buckinghamshire
At 7pm, one customer reported NatWest cards being declined
‘en masse' at a supermarket in Kent.
'I WAS FORCED TO CANCEL MY JOB INTERVIEW BECAUSE I HAD NO MONEY TO GET THERE'
NatWest customer Natasha Lewis said her card was declined while getting petrol
last night, which caused ‘a huge lot of grief as I knew I
had money in there', and she had to call her partner to walk
up to pay for it instead.
But the 26-year-old nursery nurse from Birmingham experienced
further problems this morning, being woken up by a text message that she
was overdrawn.
Since then she has had to cancel a job interview because
she had no money to get there, and was not able to reschedule it.
Ms Lewis told MailOnline: ‘I rang customer services, to be on hold for an hour to be told I
took money out which was not in there. I explained
I got paid that day and I checked my available balance first like I
always do.
‘Then (the woman on the phone) told me that my money had disappeared and there were no
signs of money going into my account yesterday. She wanted to take money out of
my savings to cover it.
‘I said "no" as it's not my fault the money has gone, so I shouldn't have to pay.
I had a job interview today which I've had to cancel as I've got no access to
money to get there as my partner has the car. The bank is a
joke.'
She added that she will be changing banks if the problem is not sorted today, because
she has a number of bills to come out tomorrow.
Posts on Twitter included: ‘NatWest useful banking - really?
Useless banking is more appropriate.' Another person tweeted:
'I'm pleased that Natwest has crashed. No, not that.
Furious, that's it.'
RBS customer Rachael Horrocks, 24, said: 'Just checked my account now this morning and my
account was in minus, when I had a reasonable amount of
funds in there yesterday. Today they just disappeared.
The freight imports co-ordinator, who works in Colnbrook, Berkshire, near London Heathrow Airport,
told MailOnline: 'I was ringing RBS for one hour this morning, only to be told that they don't know
when they will be able to return services back to normal.
Absolutely useless.'
She said there was around ?200 in the affected account when she checked at 4pm
yesterday, but found it was showing -?65 when she woke
up this morning.
Ms Horrocks added later on: 'I have called again now and they have advised me that people
should start seeing their money back in their accounts, but mine still has not been restored.'
Another customer, Jill Gale, said she was affected last night and by the outage
last year - and has finally had enough of NatWest, so switched banks this morning.
The 34-year-old from County Durham told MailOnline: ‘My wages disappeared last year
for three days and last night when I filled up my car I couldn't pay for my petrol.
‘Why should I carry ?50 cash in my purse?
Surely having my card and ensuring I have valid funds in the account should be
enough. As it happens I had a separate Visa which I used.
‘But it is humiliating when it happens, even though the people
behind me were in the same position - and two of them
didn't have any other way of paying.
‘Needless to say, the first thing I have done this
morning is change banks. My new bank will close my old
accounts when the switch is successful, but not without a
complaint from me first.'
Meanwhile, a pilot and his crew who arrived yesterday in the Falklands for a two-month tour
found once they reached their base that they could not use their cards when they went to
a cashpoint to pay for dinner.
The pilot's mother Sarah Prosser told MailOnline: ‘They all had to queue up to use a phone to
call home to find out what was going on and to tell families that they could not access
any money.
‘Not only are the poor lads away from home for Christmas, but they can't buy anything either.
NatWest apologised for the glitches and told the Twitter community it was trying to resolve
the situation
‘The least RBS/NatWest could do would be to fly some "Christmas cheer" down to them and sort their accounts out as
soon as possible, as a way of saying sorry.'
Q&A: WHAT SHOULD YOU DO NOW?
HOW MANY PEOPLE WERE AFFECTED?
It is believed around 750,000 people unsuccessfully tried to take out cash last night.
Many more had problems with credit or debit card payments.
And a small number of people have also found their accounts to
be incorrectly overdrawn, the bank said.
CAN I CLAIM COMPENSATION FOR THIS?
RBS said it will consider claims for compensation on a ‘case-by-case' basis and insisted that if anyone has been left out of pocket
as a result of the problems, ‘we will put this right'.
But it will not reimburse people for inconvenience or time wasted, although it has apologised for this.
If customers are unhappy with the response, they can then complain to the free Financial Ombudsman Service.
HOW DO I GET IN TOUCH WITH THE BANK?
The bank has asked everyone affected to get in touch. It can be contacted on the
freephone numbers 0800 151 0404 (NatWest), 0800 151 0405 (RBS), or 0800 046 5486 (Ulster).
I'VE BEEN SENT AN EMAIL SAYING MY SECURITY DETAILS HAVE BEEN RESET
There is a phishing scam trying to trick customers into giving away security details to fraudsters.
Security experts are advising people not to click on the links
in any email claiming to be from the bank. If you have concerns about this, you should call the bank
HOW CAN I SWITCH MY BANK ACCOUNT?
Switching bank accounts takes seven working days and all
incoming and outgoing payments will be moved to your
new account, by your new bank, MoneySavingExpert.com said.
And NatWest customer Kim Forsdyke, 48, of Wraysbury, Berkshire,
said: ‘Went to pay in a shop last night and
card got declined. Put it in the cash machine and got declined.
'Went for a meal for my daughter's birthday and
card got declined again. This morning, went to log onto internet
banking and cannot.'
Woman, 21 of Streatham, south London, said: 'I was also unable to access my
app yesterday for the times stated as well as
even past 9:30pm.
'Also, I was trying to purchase a camera from Currys which was
at a reduced price as a result of the recent Black Friday, and was unable to as it stated that the transaction was unsuccessful.
Looks like NatWest will be losing a customer.'
MailOnline reader Melissa, of Cheshire, said she was trying to
buy Christmas presents online from clothing retailer Topshop, but
'because NatWest messed up, the transaction went through six times even though it got declined each time - and I got
charged nearly ?500'.
Another reader, Keri, from Liverpool, said she was declined when trying to buy shopping
today - and then found her account was overdrawn and a ?300
payment in had gone missing.
‘To try and save some embarrassment I tried to transfer money from my savings account into
my current account, only to find they had lost the hundreds made into that account online on Sunday had also gone missing,
' she added.
‘I went straight to the bank - resulting in me not only being late for work,
but the time spent on the phone to the complaint department
meant I had to request work allow me the day off - now more out of pocket.
‘I've got direct debits due this week to credit cards. Who knows whether they'll find the missing money
or how long when they do. Worrying about my credit scoring now as well as everything else.'
Megan Clarke, 20, who went shopping last night at the Trafford
Centre in Manchester, had a fortunate escape after
filling up her car with petrol before the glitch occurred.
Trying to get money: Megan Clarke, 20, who went shopping at the Trafford Centre in Manchester last night, described seeing
a queue by a cash machine, 'with many panic-stricken people'
She told MailOnline: ‘My card got declined three times in a shop.
I went to the cash machine and it said "unable to access account contact provider".
A queue starting forming by the cash machine, with many panic-stricken people in need of money to get home.'
Susan Allen, director of customer solutions at RBS Group,
told BBC News today: 'We sincerely regret the inconvenience that customers have had.
There have been some fairly horrible stories this morning about the inconvenience and distress caused for people out shopping yesterday evening.
'If anybody is out of pocket, then we have made a commitment that we will make sure that everybody is put back in the right position.
'It's very upsetting when you hear the stories, and
I've talked to a number of customers and seen their stories this morning, so
I can understand the frustration and anger that people are
feeling.'
She also told BBC Radio 5 Live: 'We put all our focus on getting it fixed and we now start the detailed work on what went wrong.
We understand the impact on our customers.
'It is completely unacceptable that customers couldn't access their own money.
The investigations would suggest it is completely unrelated to the volumes on Cyber Monday.'
A spokesman also told BBC Radio Four's Today programmethat
for ‘even one customer not to be able to access their money was unacceptable'.
The problems have rekindled memories of the meltdown the bank suffered in the summer of 2012, which delivered days
of issues.
Sale denied: Twitter users vented their frustration about the
crash
A technical glitch millions saw unable to access their salaries in what was branded one of the biggest IT failures
at a UK bank.
'I COULDN'T PURCHASE MILK FOR MY FOUR-WEEK-OLD BABY'
A mother said she was left without milk for her four-week-old baby after the NatWest glitch.
Kady Pike, 25, of Basingstoke, Hampshire, told MailOnline she
went to a Tesco store last night to purchase milk
for her child Ted, but her card was declined three times.
She then went to the cashpoint outside the store only to receive the message that the machine
‘cannot process request at this time'.
Ms Pike said: ‘I have just suffered an acute cardiac arrest bought on by a suspected clot I my lung, so my trips outside of the house are very few
and far between.
‘Seeing that my card had been declined; naturally I panicked
- a) My newborn baby needs his milk and b) What's happened
to my money?'
She then called NatWest but said the member of staff
was unable to help further than putting her through to the customer service team.
Upon calling them, she was put on hold for 10 minutes and eventually decided to hang up.
Her father later went out to buy the milk.
She added on BBC Radio 5 Live: 'We put all our focus on getting it fixed and we now start the detailed
work on what went wrong. We understand the impact on our customers.
Branches were forced to open late and on a Sunday to cope with the aftermath of millions of people unable to receive money or pay bills.
A investigation by City regulator the Financial Conduct Authority into the outage last
year is still ongoing.
Yesterday's high profile collapse has dealt a further blow to RBS NatWest as it tries to
rebuild its reputation after that event and being forced
into a taxpayer rescue during the financial crisis.
Experts say Britain's bank customers could face increasing technical problems due to systems creaking under the weight of new technology and increased
online payments.
Banks were early adopters of IT systems when technology was still young and
still rely substantially on decades old platforms that have high levels
of demand placed on them thanks to the internet age.
MoneySavingExpert.com creator Martin Lewis said: ‘People
have been left stranded and unable to get home, embarrassed in shops, and missed out
on hot deals on the biggest shopping day of the year - all because NatWest,
RBS and Ulster haven't got their act together.
‘This is at least the third time in the last 18 months this has happened, and while thankfully it was
shorter than last summer's almost a month-long outage for Ulster customers - it should
still raise huge questions for customers.
‘Couple this not-fit-for-purpose technology with the fact
its bank accounts are mostly far shy of the best-buy deals, and
many of its customers should genuinely be looking to place their custom elsewhere.'
Iain Chidgey, from data management company Delphix, told MailOnline: ‘Software glitches are becoming more and more frequent
in the banking industry. Often the cause is insufficient testing.
‘The databases in financial institutions are large and often more complex than in other
companies. IT departments provide copies of databases for testing, but by the time a copy
is available, the data itself is often old.
‘In our data-intensive world, data can be obsolete after only a couple of hours,
but when refreshing just a single testing data set can takes days, the data will never be up to date enough
for risk free testing.'
And, following the technical problems, security specialist firm Check
Point today warned customers to watch out for phishing emails which appear to have
been sent by their bank.
Cash machines have been affected and one customer reported NatWest cards being declined 'en masse' at a supermarket in Kent
The company's UK managing director Keith Bird said:
‘Bank customers need to be very careful not to click on links in emails which appear to
come from RBS, NatWest or Ulster Bank advising them about changes
to account security, no matter how authentic the email seems to be.
'DECLINED CARD MEANT I COULDN'T BUY ANY CHRISTMAS PRESENTS'
Suresh Mekala spent more than ?13 on a train ticket from Gloucester to Bath to do some Christmas shopping.
But it was a wasted trip as the 29-year-old ended up having his NatWest card declined at several stores
- and could not buy anything.
He told MailOnline: ‘I never keep cash as I use my card to pay for all my
transactions. But I had a really bad day - I went to my favourite shops got lots of shopping but my card
was declined several times.
‘NatWest is the only bank account I have and no cash. My trip was for nothing.
'I couldn't withdraw money from cash point or check
my online banking. I'm really frustrated with the bank.'
‘Attackers have jumped at this opportunity to try and trick customers affected by yesterday's
technical problems into revealing their bank details.
'For those attackers, it's just a numbers game, but it could have serious consequences for customers.
Phishing emails continue to be the most common source for
social engineering attacks.'
RBS, which is 80 per cent owned by the taxpayer after being rescued during the financial crisis, has
also been under fire over the last week over allegations that it drove distressed firms to collapse
to buy back their assets at rock-bottom prices.
Trade union Unite, which represents RBS staff, called for the bank to halt its cost cutting programme - which has seen thousands of jobs axed and IT functions sent abroad
- in the wake of the IT problems.
National officer Dominic Hook said: 'It is unacceptable that the bank's customers are once again facing inconvenience.
'Unite has grave concerns that staffing challenges are exacerbating the problems
facing the bank.'
Richard Lloyd, executive director of consumer group Which?,
said: 'Yet again consumers are bearing the brunt of
bank failures.
'RBS must explain why these IT glitches keep happening and assure customers that they are
doing everything to prevent it in future.
'Banks' IT systems are not fit for modern banking purposes, and it's
high time the Financial Conduct Authority took
action.
'Unhappy customers should also remember it is
now quicker and easier to switch banks so they can vote with their feet.'
IT'S A FEELING OF DEJA-VU FOR MILLIONS OF NATWEST CUSTOMERS WITH CYBER MONDAY'S FIASCO BEING THE LATEST IN A LONG LINE OF GLITCHES
NatWest's slogan is 'helpful banking', but that phrase
will leave a bitter taste in the mouth for many of its customers, with the bank suffering a spate of major IT glitches recently.
In mid-2012 the technical meltdowns were so severe that Stephen Hester, the former boss of NatWest owner
RBS, personally apologised for the issues.
The IT problems led to payments going missing, wages disappearing and holidays
and home purchases being disrupted.
The bank kept 1,000 branches open late for one day in all major towns
and cities to help frustrated customers.
Mr Hester admitted that NatWest had let down its customers after hundreds of people vented
their anger over the issue.
The fiasco cost the bank some ?175 million in compensation.
And in October 2012 the bank had to suspend a mobile phone banking App feature called GetCash, after the
service was subject to a spate of ‘phishing' attacks by fraudsters.
The bank also had huge technical problems earlier this year when the mobile Apps used
by two million customers to access their accounts from iPhones, Android smartphones
and tablets failed.
Millions of customers were locked out of their accounts for several hours as a result.
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